Last Updated: November 29, 2025 Effective Date: November 29, 2025

INTRODUCTION

Welcome to Social Scion Marketplace (the “Marketplace,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website (https://marketplace.socialscion.ai/) and purchase our digital products, including AI prompt kits, storytelling frameworks, and course materials.

This policy is compliant with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), the Personal Information Protection and Electronic Documents Act (PIPEDA), and India’s Digital Personal Data Protection Act, 2023 (DPDP Act).

WHO WE ARE (DATA CONTROLLER / FIDUCIARY)

For data protection laws, the Data Controller (or Data Fiduciary) is:

Social Scion Marketplace Building No.294, Block A, Establishment No. 5, Shere-e-Punjab,
Andheri East, Mumbai, Maharashtra, 400093Mumbai, Maharashtra, India

Email: support@mail.socialscion.ai

THE DATA WE COLLECT

We collect different types of data to provide our digital services:

  • Identity Data: First name, last name, or username.
  • Contact Data: Billing address, email address, and telephone number.
  • Transaction Data: Details about payments to and from you and details of digital products you have purchased. Note: We do not store your credit card or banking information. All financial transactions are processed by third-party gateways (e.g., Stripe, PayPal, Razorpay) which process data under their own strict privacy policies.
  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, and location data (required for tax compliance, such as GST/VAT calculations).
  • Usage Data: Information about how you use our website and products.

HOW AND WHY WE USE YOUR DATA

We process your Personal Data only when we have a lawful basis to do so:

  1. Contractual Necessity: To process your order and deliver the digital download links to your email.
  2. Legal Obligation: To verify your identity for fraud prevention and to comply with tax laws (GST, VAT, Sales Tax) in India, Europe, Canada, and the US.
  3. Legitimate Interests: To improve our marketplace layout, analyze which products (e.g., “Holiday Kits” vs. “Brand Avatars”) are most popular, and ensure site security.
  4. Consent: To send you marketing emails or newsletters. You may withdraw this consent at any time.

INTERNATIONAL DATA TRANSFERS

We are based in India. By using our Marketplace, you acknowledge that your information will be transferred to and processed in India.

  • For European (EEA/UK) Users: We ensure a similar degree of protection is afforded to your data by using specific contracts approved by the European Commission (Standard Contractual Clauses) with our hosting and service providers.

YOUR LEGAL RIGHTS (GLOBAL)

Depending on your location, you have specific rights regarding your data:

A. For Users in Europe (GDPR) & UK:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Erasure: Ask us to delete your data where there is no good reason for us continuing to process it (“Right to be Forgotten”).
  • Right to Portability: Request the transfer of your data to you or a third party.

B. For Users in the USA (CCPA/California):

  • Right to Know: You may request details on the categories of personal information we have collected.
  • Do Not Sell My Personal Information: Social Scion Marketplace does not sell your personal information to third parties.

C. For Users in India (DPDP Act 2023):

  • Right to Information: You may request a summary of your personal data being processed.
  • Right to Grievance Redressal: You have the right to have any privacy grievances addressed by our designated officer (see Section 9).

D. For Users in Canada (PIPEDA):

  • Right to Access: You may challenge the accuracy and completeness of your information and have it amended as appropriate.

To exercise any of these rights, please contact us at support@mail.socialscion.ai. We respond to all legitimate requests within 30 days.

DATA RETENTION

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

COOKIES

We use essential cookies to keep track of your shopping cart contents and verify your login status. You can set your browser to refuse all or some browser cookies, but this may cause parts of the Marketplace to function incorrectly.

CONTACT & GRIEVANCE OFFICER

If you have questions about this privacy policy or wish to exercise your legal rights, please contact our Privacy/Grievance Officer:

Email: support@mail.socialscion.ai

Postal Address: Building No.294, Block A, Establishment No. 5, Shere-e-Punjab, Andheri East, Mumbai, Maharashtra, 400093