INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I receive my purchase?

Immediately after checkout, you’ll receive a download link to all kit files. You’ll also get an email with additional instructions, updates, and access to any bonus materials included.

How can I use the prompts, images, and templates I purchase?

You may use them to create your own original outputs, such as images, designs, videos, merchandise, printables, or marketing campaigns, and sell those creations commercially.
You may not resell, share, or redistribute the original prompt files, templates, or source assets exactly as downloaded.

Do I need software or subscriptions to use these products?

Most assets work with freely available tools (Canva Free, ChatGPT Free, Adobe Express).
Advanced AI output (e.g., Midjourney, Leonardo, Runway, Veo) may require external platform accounts. Each kit includes a “Tools Required” guide so you know exactly what’s needed.

Are these products beginner-friendly?

Yes. Every digital kit includes step-by-step guides, workflows, and examples—even if you’ve never used AI tools before.
Our marketplace is designed for solopreneurs, e-commerce owners, and retail brands who need fast, professional-quality storytelling without a designer or strategist.

 

Do you offer refunds on digital products?

Due to the instant-access nature of digital downloads, refunds cannot be offered.
However, if you experience any issues accessing your products, our support team will assist immediately.

Is this marketplace only for AI experts?

No. Our kits are designed for:

  • solopreneurs

  • small e-commerce brands

  • retail stores

  • D2C brands

  • Etsy sellers

Every product includes guided workflows and examples so you can execute campaigns immediately—even with zero AI background.

INFORMATION ABOUT US

CONNECT WITH US FOR ANY QUESTIONS

    India
    Building No.294, Block A
    Establishment No. 5, Shere-e-Punjab,
    Andheri East, Mumbai,
    Maharashtra, 400093
    No. +91 81693 53198

    Canada
    2475 The Huron,
    Hurontario Street,
    Mississauga, ON, L5A0A9
    Mail us: support@mail.socialscion.ai